Accessibility

What we aim for

We build this website to the Web Content Accessibility Guidelines (WCAG) 2.1, level AA, as our target. In practice that means pages you can use with a keyboard alone, a “Skip to content” link at the top of every page, text with strong contrast that you can enlarge, form fields with labels, and pages that work on a phone as well as a computer.

Where we rely on others

A few parts of this website come from services we use and do not fully control: the security check on the sign-in and account pages, the carriers’ tracking pages, and the emails and texts our ordering system sends. If one of them gets in your way, tell us and we will help you another way.

If something gets in your way

Call 888-600-2088 or email [email protected]. Tell us which page you were on and what happened. We will help you finish what you were doing, including taking your order by phone or email, and we will reply within two business days.

Changes to this statement

When we review this statement or change how the website works, the new version goes up here with a new date.

See also the Privacy Policy, the Terms of Sale and Shipping & payment.